- Terms, Freight, Orders, New Accounts, General, Lead Time, Private Labels and Returns
- 1. What if I have a return?
- 2. How do I get a "Private Label" on the products I order?
- 3. What are the lead times for Crystal Lake?
- 4. How do I open a new account?
- 5. What is the minimum order?
- 6. What freight charges will apply?
- 7. What are Crystal Lake's Terms
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- 1. What if I have a return? -
Top
- Returns will be accepted with prior authorization. There will be a 15% restocking charge for merchandise ordered incorrectly. - Updated: June 6, 2001
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- 2. How do I get a "Private Label" on the products I order? -
Top
Private labeling is available on minimum orders of 5 dozen per size. - Updated: June 6, 2001
3. What are the lead times for Crystal Lake? - Top
Crystal Lake has lead times of 7-10 working days on most items. - Updated: June 6, 2001
4. How do I open a new account? - Top
We would like 3 trade references and a bank reference (please no broom or mop manufacturers). Orders will be cash in advance until credit is approved.
You can apply securely online by going to our accounts page or you can opt to print out an application form to mail or fax. - Updated: June 6, 2001
5. What is the minimum order? - Top
Our minimum order is $200.00. Orders under $200.00 will have a $25.00 service charge. - Updated: June 6, 2001
6. What freight charges will apply? - Top
Full freight is allowed on purchases of $1000.00 for assorted Crystal Lake products shipped to one destination in the continental United States. Orders under $1000.00 will be invoiced FOB Autaugaville, Alabama. - Updated: June 6, 2001
7. What are Crystal Lake's Terms - Top
1% 10 days, Net 30 days - Updated: June 6, 2001
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